Support
A little help
with your press kit.
Find a quick answer below, or sign in to contact support about your account and games.
Quick answers
Where should I start?
Create your account and studio, then add a game. You can enter the details yourself or import a supported Steam or itch.io page. Review the copy, assets and public preview before publishing.
Can I publish a press kit for free?
Yes. The Free plan includes 50 MB of storage and 2 languages. Paid upgrades are one-time purchases per game. The pricing page lists the current plan differences.
Why did my store import miss some content?
Imports depend on the information accessible on the source page. Check that you used the correct public Steam or itch.io game URL, then review and complete any missing copy or assets in the editor.
How do I check what journalists will see?
Open the public game URL in a signed-out browser. Check the facts, language versions and links, and try downloading an asset. If the page is password-protected, test the intended access flow too.
How do I get help with my account or a specific game?
Sign in and open Support from your dashboard. Include the game URL, the action you were trying to take and the error you saw. Do not include passwords or payment details.